As Seen on Forbes.com...
Here are Jamie’s posts on Forbes:
February 5, 2018
Employee Engagement is a Lagging Indicator of Culture
I once heard an author describe the “crisis” of disengagement among employees in our workforce as “a disease affecting the central nervous system of our economy.” And he’s right. There are many different measures of employee engagement out there, but pretty much every report I have read…READ MORE.
March 14, 2018
Motivating Millennials (And Everyone Else, For That Matter)
I was presenting to a group of senior leaders in New York recently about the influences that shaped the millennial generation, and how understanding those influences better actually helped explain some of the millennial behaviors in the workplace that we Gen Xers and baby boomers seem to find surprising. One of the questions that emerged from the conversation was about motivation, and the question contained at least a hint of desperation: How do we motivate millennials?…READ MORE.
May 22, 2018
No, Culture Does Not Eat Strategy for Breakfast
We’ve heard this phrase for years -- that culture eats strategy -- but it is fundamentally misleading. When most people bring it up, they are trying to make the point that culture is a strong force inside an organization. So, if you choose a strategy that requires people to do things that would go against cultural norms, the culture tends to draw people back to the “normal” way of doing things, and the strategy will fail….READ MORE.
August 21, 2018
The CEO's Role In Culture Management
Conventional wisdom tells us that culture always starts at the top, and it’s certainly true that the behaviors of the CEO end up under a microscope when it comes to setting basic cultural boundaries. If your behavior as the CEO ever contradicts what your core values posters say, you can bet that the employees will quickly realize that those core values posters are not, in fact, what is valued there….READ MORE.
October 11, 2018
Changing Culture When You Are Not In Charge
In my last post, I covered the CEO’s role in managing culture, and today we’ll take a look at the other side of the coin: addressing culture when you’re not at the top of the organizational chart. In general, those who lack words like “chief,” “vice president” or “director” in their title tend to underestimate their influence on culture. For some reason, we look up and assume that it is the people above us in the hierarchy who must define and shape the workplace culture, rather than ourselves…READ MORE.